Avaya 6402D Guia Do Utilizador

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CHAPTER 8. TROUBLESHOOTING PROCEDURES FOR VOICE TERMINALS
◆ 
BRIDGED 
displayed; your call is bridged onto an active call, and initial
warning tone heard —verification successful. Talk to bridged parties, or
release from the call.
◆ 
OUT OF SERVICE 
displayed and reorder tone heard; press 
[CANCL]
 (on 
attendant console) or
[Drop]
 (on voice terminal). Report the out-of-service
condition to appropriate personnel.
To busy verify a hunt group:
1.
Press 
[VERFY]
 .
◆ 
VERFY  light goes on.
2. Dial desired hunt group extension number. 
◆ 
INVALID 
displayed and intercept tone heard —invalid extension; press 
[CANCL]
(on attendant console) or 
[Drop]
 (on voice terminal). Try again.
◆ 
TERMINATED 
displayed and ringback heard—called extension is idle and
being rung.
Verification is successful. Talk to called party or release from
the call.
◆ 
ALL MADE BUSY 
displayed, and reorder tone heard—all hunt
members have activated make busy, Release from the call, and try
later.
◆ 
DENIED 
displayed, and reorder tone heard—all hunt group members
on a call. Release from the call and try again later.
group
again
active
● 
OUT OF SERVICE 
displayed, and reorder tone heard; press 
[CANCL]
 (on
attendant conso!e) or 
[Drop]  
(on voice terminal). Report the out-of-service
condition to appropriate personnel.
To busy verify a trunk:
1.
Press 
[VERFY] 
.
● 
VERFY  light goes on.
2 .
2. Dial desired trunk access code, or press desired Trunk Group Select button.
●   
Dial tone—go to step 3.
◆ 
DENIED 
displayed, and intercept tone heard —invalid trunk access code or
trunk group; press 
[CANCL]
 (on attendant console) or 
[Drop]
 (on voice terminal).
Try again.
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