Avaya 6402D Guia Do Utilizador

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CHAPTER 4. OPERATING PROCEDURES
2.
3.
4.
5.
6.
7.
Group select light goes on.
Check the BLF to see if the desired extension light is off.
If Call Detail Recording and Reporting (CDRR) is assigned and calls are to be
charged to an account number, do Steps 4 and 5; if not assigned, go to Step 6.
Press 
[ S T A R T ]
 .
Listen for dial tone.
Dial CDRR account
Listen for
Press the
Listen for
SPLIT  light goes on. Caller is separated from the connection.
number access code and Account Charge Number.
dial tone.
DXS button for the requested extension number.
ringback tone, and check that BLF (requested extension number) and  RING
lights go on.
Press  
[RELEASE]
 .
Display,  ATND, RING,  and
on BLF remains lighted for
SPLIT  lights go off,  PA  light goes on. Extension number
 duration of the call.
Handling an Extended Call to an Extension Number That Does Not Answer When
Attendant Release Loop (ARL) Feature Is Activated
If the call you extended is not answered and you have pressed the  RELEASE  button, the
ARL feature allows the call to be held off the console (releasing the loop). The call remains
off-loop until the ARL timed reminder interval expires or until the call is answered. The
interval can be set using the System Management Terminal (SMT). The  RING  light goes off
when you press the  RELEASE  button.
If the call is not answered before the ARL timed-reminder interval expires, the call goes to
the first available console. The  RING  light flashes, and you hear timed-reminder tone.
To answer a call:
1.
Press the loop button below the flashing  RING  light.
Display shows call identification.  ATND  light goes on.  RING  light goes on.  PA  light
goes off.
TERM
2 .
I D
Press     button if you need to identify the called extension number. The original
call may have been answered by another attendant.
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