Avaya 6211 Guia Do Utilizador
CHAPTER 4. OPERATING FEATURES
If the partition has no common night terminal, the call routes to the default night terminal for
that partition (set up by System Manager). If no telephone/voice terminal is found or the
voice terminal is busy with a call waiting, the call activates a common signal (gong, bell, or
chime) and can be answered by any user who dials the Call Answer from Any Voice Terminal
(CAAVT) access code. If none of the possibilities described are assigned, the call is placed in
the attendant queue.
voice terminal is busy with a call waiting, the call activates a common signal (gong, bell, or
chime) and can be answered by any user who dials the Call Answer from Any Voice Terminal
(CAAVT) access code. If none of the possibilities described are assigned, the call is placed in
the attendant queue.
With Tenant Services, a specific attendant console controls the Unattended Console feature
for each attendant partition except Attendant Partition 0 (zero). The controlling attendant is
assigned by the System Manager. A partition can only have one “controlling” attendant.
for each attendant partition except Attendant Partition 0 (zero). The controlling attendant is
assigned by the System Manager. A partition can only have one “controlling” attendant.
Any console in Attendant Partition 0 can control the Unattended Console Service feature.
To activate Unattended Console Service for every partition, an attendant in partition 0 (zero) does
the following:
the following:
1.
2.
3.
4.
5.
Presses an idle loop button.
PA light goes off.
Presses
[START]
.
Listens for dial tone.
Dials the Unattended Console Service activate code.
Listens for a second dial tone.
Dials the fictitious partition number “99.”
Listens for confirmation tone.
UNA light goes on at all consoles.
Presses
[RELEASE]
.
To deactivate Unattended Console Service in every partition, an attendant in partition 0 does the
following:
1.
Presses an idle loop button.
2.
Presses
[START]
.
Listens for dial tone.
3. Dials the Unattended Console Service deactivate code.
Listens for a second dial tone.
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