Avaya merlin plus Guia Do Utilizador
USING REMOTE LINE
Remote Line Access allows callers with password access to company lines to
ACCESS
make outside calls. If the lines assigned for Remote Line Access are busy after
hours, the MERLIN Attendant answers the call. In this case, the night
announcement should ask callers who want to use RLA to call back when a
line is available.
hours, the MERLIN Attendant answers the call. In this case, the night
announcement should ask callers who want to use RLA to call back when a
line is available.
Example: “Thank you for calling ABC Motors. Our sales hours are 10:00 a.m. to
6:00 p.m. Monday through Saturday. If you‘re an employee calling in for an outside
line, please call back in a few minutes.”
line, please call back in a few minutes.”
THE MERLIN ATTENDANT
There are three lights on the front of the MERLIN Attendant unit (Figure 1-2):
UNIT
●
power
This light indicates that the unit is powered on.
●
battery
Table 1-1 describes the meaning of the different light combinations when
ac power is connected to the MERLIN Attendant:
ac power is connected to the MERLIN Attendant:
TABLE 1-1 MERLIN Attendant Front Panel Lights.
Power
Battery
Light
Light
Description
On
Off
Battery charging
On
On
Battery fully charged
Off
On
Unit operating on battery power
Off
Off
On
Blinking
The battery is fully charged after 18 hours of continuous ac powered
operation.
operation.
●
talking
Lights when the MERLIN Attendant answers and monitors a call.
MERLIN®
Attendant
A T & T
Lights when
Lights when ac
MERLIN
power is on
Attendant
answers and
p o w e r
battery
talking
monitors calls
Blinking light indicates
Steady light indicates
a problem. See
battery is fully charged
(when power light is on)
Light off when battery
is not fully charged
FIGURE 1-2 Front view of the MERLIN Attendant.
The MERLIN Attendant 1-7