Avaya 18d Guia Do Utilizador

Each line button has a green light and a red light. The meaning of these lights

varies, depending on whether a button  is used to access an outside line, is

programmed with a system feature, or is programmed for Auto Dialing an
extension number (Intercom Auto Dial button). (Auto Dial buttons  for fax

extensions show additional information; these “Fax Management” buttons are
described in Chapter 4. When a phone is in programming mode, the lights
show information about programmed settings; See Chapter 2 for details.)

Table 3-1 shows the meanings of the various light patterns for each possible

button assignment.

Steady On

Line is busy. Green means

Green means

Red means the extension

your phone is busy; red means

feature* is on

is busy (making or

someone at another extension

answering a call).

is busy on the line.

Off

Line is idle (not being used).

Feature* is off

Extension is idle (not
being used).

Flash

A call is ringing on the line.

—

Green flash means

Green flash means a call is

someone at another

ringing at your extension. Red

extension is calling you.

flash means a call is ringing on
the line, but not at your
extension.

Alternating Red/Green Flash

Alternating green and red flash

—

—

appears at both extensions in a

joined call, and at any

extension connected in a
conference call.

Wink

A call on the line is on hold.

—

—

Green wink means the call is

on hold at your extension. Red
wink means the call is on hold
at another extension. (Any-
one who has the line can
retrieve the call.)

Green Flutter

A call is on exclusive hold at

A Wake Up

A call transferred to the

your extension (and can only

Service call is

extension is now returning

be retrieved from your

being scheduled

to your phone.

extension).

from extension 10

Red Broken Flutter

—

—

Fax Management only—

the fax extension is not
answering calls (may be
out of paper).

*

Applies to Do Not Disturb, Night Service, Outgoing Call Restriction Button, Privacy, Voice Interrupt on Busy
Talk-Back, and VMS Cover, all of which require programming on a button with lights. Can also apply to Account
Code Entry, Background Music, and Call Forwarding/Call Follow-Me, if any of them are programmed on a button

Learning About Telephones