Avaya 1224 Guia Do Utilizador

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Troubleshooting
Out-of-Service Codes
When the SPIRIT Attendant detects a problem, the unit enters an out-of-service
state and will not answer calls. The light labeled “battery” on the front of the unit
blinks up to ten times, pauses, then repeats the pattern. Refer to Table 3-1 for a
list of the Out-of-Service codes.
Power Failures
TABLE 3-1 Out-of-Service Codes.
Number
of Blinks
Problem
1
Announcements were not recorded or were
erased (slow blink) or cannot compute battery
level (fast blink).
2
Unable to turn Voice Recorder off.
3
Unable to turn Voice Recorder on.
4
Unable to turn Voice Playback off.
5
Unable to turn Voice Playback on.
6
Announcement detected with no time allocation.
7
Attempt made to play an unrecorded
announcement.
8
RAM constants pool corruption detected.
9
ROM check-sum error detected.
10
Invalid value read from Real-Time Clock.
NOTE:
A single blink indicates that time is allocated for announcements but
that either no announcements have been recorded or they have been
erased.
To restore normal operation, use a straightened paper clip to press the recessed
RESET button on the back panel of the SPIRIT Attendant. This procedure does not
result in any loss of programmed options or recorded announcements. If the problem
reoccurs, count the number of times (one to ten) that the battery light blinks, then
call your AT&T-authorized technician.
CAUTION: 
Do not 
attempt to reset your SPIRIT Attendant by
adjusting the setup switches. Doing so can result in loss of
programming or recorded announcements.
When setup switches 1 and 2 on the back of your SPIRIT Attendant are set to on
(down), the SPIRIT Attendant can maintain all of its programming information
up to eight weeks after interruption of power. However, recorded
announcements remain only up to three hours during a power failure (provided
Troubleshooting 
3-1