Avaya 1224 Guia Do Utilizador

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Hold Announcement
NOTE:
To ensure service for all callers, the SPIRIT Attendant must
automaticallly direct callers who do not enter a route or extension
number to the receptionist. If a caller-hangs Up during a transfer, the
SPIRIT Attendant may transfer the call to the receptionist, who will
hear silence or a dial tone upon answering the call.
Informs callers to hold until the call transfer is completed. Because unanswered
calls return to the SPIRIT Attendant, you must include information about what to
do if the call transfer fails.
Example: 
“Please hold during silence while your call is being transferred. If you hear the
greeting again, please dial zero for assistance.”
Receptionist
The receptionist answers calls that cannot be handled entirely by the
SPIRIT Attendant.
Using an Answering Machine
You may use an answering machine with your SPIRIT Attendant for backup
message handling whenever you are not available to answer your calls. Use of an
answering machine with a telephone connected to the SPIRIT system requires a
SPIRIT Attendant ConnecT/R (118A).
NOTE:
The SPIRIT Attendant ConnecT/R (118B) connects the SPIRIT
Attendant to the SPIRIT Communications System.
See the user information enclosed with your answering machine and ConnecT/R
(118A), as well as the SPIRIT Communications Sytem Administration Manual,
for complete information on installing and administering your answering
machine.
NOTE:
Your answering machine’s tollsaver feature works differently in
combination with the SPIRIT Attendant. You will not hear your
telephone ring when you call in for your messages. You can, however,
determine if you have messages by counting the seconds after you are
switched to your telephone by the SPIRIT Attendant. Because each
ring lasts approximately three seconds, you can safely assume that
you have no messages on your answering machine if it does not
answer within 9 seconds (approximately three rings).
The SPIRIT Attendant Unit
● 
power
This light indicates that the unit is powered on.
● 
battery
power is connected to the SPIRIT Attendant:
The SPIRIT Attendant  
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