Avaya 1224 Guia Do Utilizador

the battery is fully charged at the time of the power outage and setup switches 1
and 2 are down).

If power is interrupted for more than three hours, you must rerecord all of your
announcements once power is restored.

If the default authorized caller code (789) is changed and the new code is lost or
forgotten, call the Helpline at 1 800 628-2888.

If callers dialing into the SPIRIT system hear the SPIRIT Attendant greeting
message but are disconnected instead of being transferred, one or more required
announcements may not have been recorded. To verify that this is the problem:

1. Select an outside line and call the SPIRIT Attendant by dialing the main

number of your business.

2. Listen to the greeting message.

3. Dial a valid extension number for your SPIRIT system. If you hear a series

of Touch-Tones as you dial, you have verified that the recording is missing.

(During normal operation, this process is silent.)

Announcements" in Section 2, "Changing the Current Settings," to record a day
announcement, night announcement, or hold announcement.

If a caller hangs up before the SPIRIT Attendant has completed a transfer, the call
may be transferred to the receptionist even though no caller is present. The
receptionist will hear silence or a dial tone upon answering the call.

Call the AT&T National Service Assistance Center at 1 800 628-2888 for more
assistance.

Troubleshooting