Gateway E-2300 Guia Do Utilizador
Solving problems
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179
You see a “Printer queue is full” error message
■
Make sure that the printer is not set to work offline.
To make sure that the printer is not set to work offline:
1
Click
Start
, then click
Control Panel
. The Control Panel window
opens. If your Control Panel is in Category View, click
Printers
and Other Hardware
.
2
Click/Double-click the
Printers and Faxes
icon. The Printers and
Faxes window opens.
3
Right-click the name of the printer you want to use. If the menu
shows a check mark next to
shows a check mark next to
Use Printer Offline
, click
Use
Printer Offline
to clear the check mark.
Help and Support
For more information about printer
troubleshooting, click Start, then click
Help and Support. Type the keyword
printer troubleshooter in the Search
printer troubleshooter in the Search
box, then click the arrow.
■
Wait until files have been printed before sending additional files to the
printer.
printer.
■
If you print large files or many files at one time, you may want to add
additional memory to the printer. See the printer documentation for
instructions for adding additional memory.
additional memory to the printer. See the printer documentation for
instructions for adding additional memory.
You see a “Printer is out of paper” error message
After adding paper, make sure that the printer is online. Most printers have an
online/offline button that you need to press after adding paper.
After adding paper, make sure that the printer is online. Most printers have an
online/offline button that you need to press after adding paper.
Sound
You are not getting sound from the speakers
■
Make sure that the speakers are turned on.
■
Make sure that the volume controls are turned up. For more information,
see
see
.
■
Make sure that mute controls are turned off. For more information, see
■
If you are using external speakers, see the speaker setup poster to check
your speaker connections.
your speaker connections.
Help and Support
For more information about sound
troubleshooting, click Start, then click
Help and Support. Type the keyword
sound troubleshooter in the Search
box, then click the arrow.
■
Make sure that the universal jacks are configured correctly. For more
information, see the Hardware Reference Guide.
information, see the Hardware Reference Guide.