Kaspersky Lab WorkSpace Security EU ED, 250-499u, 1Y, RNW KL4851XATFR Manual Do Utilizador
Códigos do produto
KL4851XATFR
W
O R K I N G W I T H T H E A P P L I C A T I O N F R O M T H E C O M M A N D L I N E
199
O
BTAINING A TRACE FILE
You might need to create a trace file if you have problems with Kaspersky Anti-Virus. Trace files are useful to
troubleshoot problems, and are extensively used by the specialists at Technical Support.
troubleshoot problems, and are extensively used by the specialists at Technical Support.
Command syntax:
avp.com TRACE [file] [on|off] [<trace_level>]
Settings description:
[on|off]
– enable / disable trace file creation.
[file]
– output trace to file.
<trace_level>
– this value can be an integer from 100 (minimum level, only critical messages) to 600 (maximum level, all
messages).
When contacting the Technical Support Service, you should specify the required trace level. If the level is not specified,
we recommend setting the value to 500.
we recommend setting the value to 500.
Examples:
To disable trace file creation:
avp.com TRACE file off
Create a trace file with the trace level of 500:
avp.com TRACE file on 500
R
ETURN CODES OF THE COMMAND LINE
The general codes may be returned by any command from the command line. The return codes include general codes as
well as codes specific to a specific type of task.
well as codes specific to a specific type of task.
General return codes:
0
– operation completed successfully;
1
– invalid setting value;
2
– unknown error;
3
– task completion error;
4
– task cancelled.
Virus scan task return codes:
101
– all dangerous objects processed;
102
– dangerous objects detected.