Sony NWZ-E436F Manual

NWZ-E435F / E436F / E438F [U] 4-109-716-12(1)

  A USB hub or USB extension cable is being used.



  Connecting the player via a USB hub or extension cable 

may not work. Connect the player to your computer 

using the supplied USB cable.

  You cannot delete or rename the “MUSIC” and “MP_

ROOT” folders.

  The receiving frequency is not fully tuned in.



  Select the frequency manually to improve reception using 

the / button ( page 68).

  The radio signal is weak.



  Listen to the FM broadcast near a window since the 

signal may be weak inside buildings or in vehicles.

  The headphone cord is not fully extended.



  The headphone cord functions as an antenna. Extend the 

headphone cord as far as possible.

  A device emitting radio signals, such as a mobile phone, is 

being used near the player.



  When using devices such as mobile phones, keep them 

away from the player.

  “Beep Settings” is set to “Off.”



  Set “Beep Settings” to “On” ( page 74).

  The beep does not sound when the player is connected to 

the optional cradle, or another device.

The player gets warm.   The player may become warm when the battery is being 

charged and just after charging. The player also may get 

warm when a large amount of data is transferred. This 

behavior is normal and not cause for a concern. Set the 

player aside for a while to allow it to cool down.

  If you left the player for a while with the battery used up, the 

date and time may be reset. This is not a malfunction. 

Charge the battery until 

 appears on the screen and set 

the date and time again ( page 77).

The following minimum system requirements for the player are needed.
System Requirements
 Computer  

IBM PC/AT or compatible computer 

preinstalled with the following 

Windows operating systems*: 

Windows Vista Home Basic (Service 

Pack 1 or later) / Windows Vista 

Home Premium (Service Pack 1 or 

later) / Windows Vista Ultimate 

(Service Pack 1 or later) / Windows 

Vista Business (Service Pack 1 or 

later) / Windows XP Home Edition 

(Service Pack 2 or later) / Windows 

XP Professional (Service Pack 2 or 

later)

 Not supported by 64 bit version OS.

 Not supported by OSs other than 

above.

* Excluding OS Versions not 

supported by Microsoft.

 CPU: Pentium 4 1.0 GHz or higher

 RAM: 512 MB or more

 Hard Disk drive: 380 MB or more of 

available space 

More free space may be required 

depending on the version of the 

operating system installed. Also, more 

space is required to store data (such as 

music, videos, photos) on the hard 

drive.

 Display: 

– Screen Resolution: 800 × 600 pixels 

(or higher) (recommended 1,024 × 

768 or higher)

– Colors: 8-bit color or higher (16-bit 

color recommended)

 CD-ROM drive (supporting Digital 

Music CD playback capabilities using 

WDM) 

To create original CDs, a CD-R/RW 

drive is required.

 Sound board

 USB port (Hi-Speed USB is 

recommended)

 Microsoft .NET Framework 2.0 or 3.0, 

QuickTime 7.3, Internet Explorer 6.0 

or 7.0, Windows Media Player 10 or 

11 (Windows Media Player 11 

recommended. Some computers that 

already have Windows Media Player 

10 installed may encounter file 

limitation (AAC, video files, etc.) that 

can be transferred by dragging and 

dropping.).

 Installation of Adobe Flash Player 8 or 

higher is required.

 Broadband Internet connection is 

required to use Electronic Music 

Distribution (EMD) or to visit the 

web site.

We do not guarantee operation for all 

computers even if they meet the above 

System Requirements.

Not supported by the following 

environments:

– Personally constructed computers 

or operating systems

– An environment that is an upgrade 

of the original manufacturer-

installed operating system

– Multi-boot environment

– Multi-monitor environment

– Macintosh

  Your computer’s system environment has changed, perhaps 

due to an update of the Windows operating system.

  The USB cable is not connected to a USB port on your 

computer properly.



  Disconnect the USB cable, and then reconnect it.



  Use the supplied USB cable.

  A USB hub is being used.



  Connecting the player via a USB hub may not work. 

Connect the player to your computer using the supplied 

USB cable.

  The computer is running another software other than the 

one used for transferring.



  Disconnect the USB cable, wait a few minutes, and 

reconnect it. If the problem persists, disconnect the USB 

cable, restart the computer, and then reconnect the USB 

cable.

  “Connecting” or “Connected USB (MTP)” may not appear 

on the player, depending on the software environment that is 

running on your computer.



  Activate Windows Media Player, or Windows Explorer.

  The USB cable is not connected to a USB port on your 

computer properly.



  Disconnect the USB cable, and then reconnect it.

  A USB hub is being used.



  Connecting the player via a USB hub may not work. 

Connect the player to your computer using the supplied 

USB cable.

  The USB port on your computer may have a problem. 

Connect the player to another USB port on your computer.

  Transferring may be stopped due to noise such as static 

electricity, etc. This happens to protect data information.



  Disconnect the player, then reconnect it.

  If you transfer files by dragging and dropping on some 

computers that do not have Windows Media Player 11 

installed, there may be limited files (AAC, video files, etc.) 

that can be transferred by dragging and dropping.



  Install Windows Media Player 11 from the supplied CD-

ROM, then transfer files by dragging and dropping again. 

Before installing the bundled Windows Media Player 11 

on your computer, make sure to check whether your 

software or service corresponds to Windows Media 

Player 11. For details on usage, or support on Windows 

Media Player, visit the following web site:  

http://support.microsoft.com/

  The USB cable is not connected to a USB port on your 

computer properly.



  Disconnect the USB cable, and then reconnect it.

  There is not enough free space in the built-in flash memory.



  Transfer any unnecessary data back to your computer to 

increase free space.

  Songs with a limited playing period or playing count may 

not be transferred due to restrictions set by copyright 

holders. For details on the settings of each audio file, contact 

the distributor.

  Abnormal data exists on the player.



  Transfer usable files back to your computer and format 

the built-in flash memory on the player ( page 83).

  The data may be damaged.



  Delete the data that cannot be transferred from your 

computer, then import it to your computer again. When 

importing data to your computer, close any other 

applications to avoid data damage. 

  Transferable limit of files and folders has been exceeded.



  Delete unnecessary data.

  You are trying to transfer .m4a, .mp4, .3gp or .m4v files on a 

computer that already has Windows Media Player 10 

installed.



  Install Windows Media Player 11 from the supplied 

CD-ROM.

  If you transfer data using an appropriate software for 

transferring, but the transfer is not made, refer to the 

manufacturer.

  There is not enough free space in the built-in flash memory.



  Transfer any unnecessary data back to your computer to 

increase free space.

  Data that cannot be played on the player is stored on the 

player.



  If data other than song, video, or photo data is stored on 

the player, less data can be transferred. Transfer back data 

that cannot be played on the player to the computer to 

increase the available space.

Be sure to format the built-in flash memory using the Menu 

mode on this player following the procedure below. (Check 

all contents before formatting as all data stored will be 

erased.)

 Press and hold the BACK/HOME button in the pause 

 Select 

– “Yes” – “Yes,” in this order.
Press the /// button to select the item, and then 
press the  button to confirm.  
After selecting “Yes” and confirming, “Formatting...” 
appears and formatting starts. When formatting is 
complete, “Memory formatted.” appears.

 

 

Page numbers in parentheses refer to pages of “Operation Guide (PDF).”