Sony HDPS-M10 Manual

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18
Troubleshooting
In addition to this section, refer to the operating instructions of the unit and the 
documentation of your computer.
Follow the instructions below if an error message appears on the display.
Battery error
Symptom
Cause/remedy
The unit does not start.
c The internal battery may be depleted. Connect 
the AC power adapter and charge the battery.
The unit turns off unexpectedly.
c When the unit is used stand-alone, it turns off 
automatically after remaining idle for five 
minutes, whether operating on internal power or 
through the AC power adapter. Restart the unit.
With Windows 2000 or 
Windows Me, the drive icon of 
the unit does not appear in the 
“My Computer” window.
c Make sure that the “USB Mass Storage Device” 
is not displayed as a 
 in the “Device 
Manager”. If it is, delete it, disconnect the USB 
cable from your computer, and then reconnect it.
When the unit is turned on, 
there is no battery icon at the 
top left corner of the LCD 
display.
c Connect the AC power adapter and fully charge 
the battery. For details, see “Charging the 
battery” (page 8).
HDD Format Error 
 
(error code:F20) is shown on 
the LCD display.
c Reformat the internal hard disk. For details, see 
The unit does not respond in 
hang up state.
c Wait for a few moments. If the drive status does 
not change, press the ! (POWER) button while 
holding down the COPY and CANCEL button. 
This will reset the drive. If RESET was 
performed during data copying, the data may 
not be valid. Please recopy the data.
Error Messages
Error 
code
Message
Meaning
Corrective action
The battery level is 
almost completely 
depleted.
Connect the AC 
power adapter and 
fully charge. 
For details, see 
“Charging the 
battery” (page 8).