Sony PCV-W20 Manual

If other support options do not resolve your issue, you can contact a Sony Support representative directly. 

Before making a call to the Sony Customer Information Services Center, have this basic information readily available. 

1.

VAIO

®

 computer system type 

2.

Model number 

3.

4.

Operating system 

5.

Hardware feature or software application that has a problem. (See 

appropriate software contact information.) 

6.

Brief description of the issue. 

For VAIO

®

 computers purchased in the U.S. and Canada, contact a Sony Support representative at 1-888-476-6972. 

 T he s erial number is  loc ated on the bac k panel of your c omputer. T he s erial number is  on a white barc ode label.