Canon VB-H710F Manual

Network Camera

/

 

Installation Guide

YT1-1636-003

Thank you for purchasing Canon Network Camera VB-H710F/VB-M700F (hereafter referred to as 

the camera). The camera is for indoor use only. 

Be sure to read “Installation Guide” (this document) and “Operation Guide” (included in the Setup 

CD-ROM) before use.

This “Installation Guide” explains the installation method of the camera. Be sure to read the 

“Safety Precautions” section for correct use. After reading this Installation Guide, keep it in a 

readily accessible location for future reference. The detailed procedures for using this camera 

are explained in the “Operation Guide”. Read these guides carefully before using the camera to 

ensure correct use.
*  For the latest information (firmware and included software, user manuals, operating 

environment, etc.), please check our website.

Caution

   Request a professional installer for all camera installation work. 

Never try to install the camera yourself. Doing so may result in 

unforeseen accidents such as dropping the camera or electric shock.

This product comes with the following items. If any item is missing, contact the dealer where you 

purchased the product. 

1. VB-H710F or VB-M700F 

4. Installation Guide (This document) 

2. Power connector 

5. Warranty card

3. Setup CD-ROM 

6. Notice

Accessories can be purchased separately as necessary.

A dedicated AC adapter for this camera.

This Installation Guide uses the following marks to indicate important information the 

user should know in order to use the product safely. Be sure to observe these items. 

 Warning

Inappropriate handling against the instruction accompanied by 

this sign may result in death or serious injury. Be sure to observe 

these warnings to ensure safety.

 Caution

Inappropriate handling against the instruction accompanied 

by this sign may result in injury. Be sure to observe these 

precautions to ensure safety. 

Caution

Inappropriate handling against the instruction accompanied by this sign 

may result in property damage. Be sure to observe these precautions. 

 

Important

This symbol indicates important or restricted items. Be sure to 

read this section. 

 

Note

Contains reference information for operation or additional 

explanations. 

This section explains precautions that must be observed when using the camera. If they 

are not observed, injury, death and/or property damage may occur. Read the following 

information carefully and be sure to observe the precautions.

 

Warning

Do not install in the following places:

 

•  Places in strong direct sunlight, near heat-generating objects, or subject to high 

temperatures 

•  Places near fire sources or flammable solvents (alcohol, thinner, fuel, etc.) 
•  Humid or dusty places 
•  Places subject to oily smoke or steam 
•  Places subject to sea air 
•  Confined or enclosed places

Fire or electric shock may result.

 

Caution

For installation or inspection of this camera, consult the dealer where you purchased 

the product.

 

•  This installation should be made by a qualified service person and should conform to 

all local codes. 

•  When installing on a ceiling, make sure the surface is capable of withstanding the total 

weight of the camera and mounting bracket and is sufficiently reinforced if necessary.

•  Periodically check the parts and screws for rust and to see if they have loosened, in 

order to prevent injuries and equipment damage due to falling items. 

•  Do not install in unstable places, places subject to significant vibration or impact, or 

places subject to salt damage or corrosive gas, as this may result in malfunction.

Failure to do so may result in the camera falling or other accidents.

•  Be careful not to trap your fingers during installation of the camera. 

Injury may result.

Caution

•  Do not install the camera on an unstable or inclined surface.

Malfunction may result.

•  Take care not to damage wiring or pipes in the room.

Damage to peripheral items may result.

 

Warning

•  If you discover defective conditions such as smoke, strange sounds, heat or strange 

odors, immediately stop using the camera and contact your closest dealer.

Fire or electric shock may result from continued use of the product.

•  Do not disassemble or modify the camera.
•  Do not damage the connecting cable. 
•  Do not spill water or other liquid inside the camera, spray the camera with water, or 

otherwise make it wet. 

•  Do not insert foreign objects into the camera. 
•  Do not use flammable sprays near the camera. 
•  Do not leave LAN cables, external power supplies or AC adapter (sold separately) power 

connectors connected when the camera is not in use for long periods.

•  Do not use flammable solvents such as alcohol, paint thinner or benzine when cleaning 

the camera.

Fire or electric shock may result. 

Write the serial number and MAC address of the camera (printed on the seal at the top of the 
camera) in the field below before storing this Installation Guide in a safe location.

   Serial number

 

_________________________________

   MAC Address

 

_________________________________

© CANON INC. 2014 

Printed in Taiwan

Camera

Image Sensor 

1/3 type CMOS (primary color filter)

Number of Effective Pixels 

 Approx. 2.1 million pixels

 

 Approx. 1.3 million pixels

Scanning Method 

Progressive

Lens 

 3x optical (4x digital) zoom lens (electric drive)

 

 3x optical zoom lens (electric drive)

Focal Length*

1

 

2.8 (W) – 8.4 mm (T)

F-number 

F1.2 (W) – F2.0 (T)

Viewing Angle 

  Horizontal: 112.6° (W) – 36.7° (T)

Vertical: 60.8° (W) – 20.6° (T)

 

  Horizontal: 102.5° (W) – 34.2° (T)

Vertical: 75.6° (W) – 25.6° (T)

Day/Night Switch 

Auto/Manual

Min. Subject Illumination 

      Day Mode (color) 

  0.3 lux (F1.2, shutter speed 1/30 sec., when smart shade control is off, 

50IRE) 

0.02 lux (F1.2, shutter speed 1/2 sec., when smart shade control is off, 

50IRE) 

0.008 lux (F1.2, shutter speed 1/2 sec., when smart shade control is on, 

50IRE)

 

  0.25 lux (F1.2, Shutter Speed 1/30 sec., when Smart Shade Control is off)

0.07 lux (F1.2, Shutter Speed 1/8 sec., when Smart Shade Control is off) 

0.018 lux (F1.2, Shutter Speed 1/8 sec., when Smart Shade Control is on)

      Night Mode (monochrome) 

  0.015 lux (F1.2, shutter speed 1/30 sec., when smart shade control is off, 

50IRE) 

0.001 lux (F1.2, shutter speed 1/2 sec., when smart shade control is off, 

50IRE) 

0.0005 lux (F1.2, shutter speed 1/2 sec., when smart shade control is on, 

50IRE)

 

  0.008 lux (F1.2, Shutter Speed 1/30 sec., when Smart Shade Control is off)

0.002 lux (F1.2, Shutter Speed 1/8 sec., when Smart Shade Control is off) 

0.001 lux (F1.2, Shutter Speed 1/8 sec., when Smart Shade Control is on)

Focus 

One-shot AF/Manual/Fixed at infinity

Shooting Distance  

Day Mode: 0.3 m (12 in.) – infinity

(from front of lens) 

Night Mode: 1.0 m (3.3 ft.) – infinity

Shutter Speed 

1, 1/2, 1/4, 1/8, 1/15, 1/30, 1/60, 1/100, 1/120, 1/250, 1/500, 1/1000, 1/2000, 

1/4000, 1/8000, 1/10000*

4

, 1/16000*

4

 sec.

Exposure 

Auto/Auto (Flickerless)/Auto (Shutter-priority AE)/Manual (Shutter Speed, Aperture, 

Gain)

White Balance 

Auto/Light Source (Daylight Fluorescent/White Fluorescent/Warm Fluorescent/

Mercury Lamp/Sodium Lamp/Halogen Lamp)/Lock (One-shot WB)/Manual

Metering Mode 

Center-Weighted/Average/Spot

Exposure Compensation 

 9 levels    

 7 levels

Smart Shade Control 

7 levels (increases the brightness of shaded subjects in a video)

AGC Limit 

 5 levels

Server

Video Compression Method 

JPEG, H.264

Video Size 

  JPEG: 1920 x 1080, 960 x 540, 480 x 270, 320 x 240

H.264: 1920 x 1080, 960 x 540, 480 x 270 

 

  JPEG: 1280 x 960, 640 x 480, 320 x 240, 160 x 120

H.264: 1280 x 960, 640 x 480, 320 x 240

Video Quality 

JPEG, H.264: 5 levels

Frame Rate*

2

 

JPEG: 0.1 – 30 fps

 H.264: 1/2/3/5/6/10/15/30 fps

 

 H.264: 10/15/30 fps

Max. Frame Rate 

 1920 x 1080 (when streaming): 30 fps

 

 1280 x 960 (when streaming): 30 fps

I-Frame Interval 

 0.5/1/1.5/2/3/4/5 sec.

 

Warning

•  Only use the dedicated AC Adapter PA-V17/PA-V18 (sold separately) for AC power.
•  Do not set any heavy objects on the power cable.
•  Do not pull, forcibly bend, scratch, or modify the power cable. 
•  Do not cover or wrap the AC adapter (sold separately) with cloth or blankets.

Fire or electric shock may result. 

Be sure to read the user manual for the PA-V17/PA-V18 (sold separately) before use.

Caution

•  After turning off the power, wait for at least five seconds before turning the power on 

again. If the power is turned on again too quickly, the camera may operate poorly.

 Front 

Top

When using the camera (for video or audio recording), it is the full responsibility of the user to 

protect privacy and avoid any violation of publicity rights. For example, obtain consent to install 

the camera in advance if specific buildings or rooms are to be monitored. Canon shall have no 

liability whatsoever in this regard. 

In some cases, camera monitoring may be prohibited by law or regulation, the details of which 

differ by country or region. Before using the camera, check the laws or regulations of the country 

or region where the camera is used. 

80 (3.15)

65 (2.56)

80 (3.15)

98 (3.86)

192 (7.56)

Unit: mm (in.)

These symbols indicate that this product is not to be disposed of with your 

household waste, according to the WEEE Directive (2012/19/EU), the Battery 

Directive (2006/66/EC) and/or national legislation implementing those 

Directives. 
If a chemical symbol is printed beneath the symbol shown above, in 

accordance with the Battery Directive, this indicates that a heavy metal (Hg 

= Mercury, Cd = Cadmium, Pb = Lead) is present in this battery or accumulator at a concentration 

above an applicable threshold specified in the Battery Directive.
This product should be handed over to a designated collection point, e.g., on an authorized one-for-

one basis when you buy a new similar product or to an authorized collection site for recycling waste 

electrical and electronic equipment (EEE) and batteries and accumulators. Improper handling of this 

type of waste could have a possible impact on the environment and human health due to potentially 

hazardous substances that are generally associated with EEE. Your cooperation in the correct 

disposal of this product will contribute to the effective usage of natural resources. 
For more information about the recycling of this product, please contact your local city office, waste 

authority, approved scheme or your household waste disposal service or visit www.canon-europe.

com/weee, or www.canon-europe.com/battery.

WARNING

   To reduce a risk of fire or electric shock, do not expose this product 

to rain or moisture.

•  Installation Guide (This document)

This guide provides notes on camera installation and explains the main camera 

specifications. 

•  Operation Guide (Included in the Setup CD-ROM)

This document explains the initial camera settings, Admin Tools settings, viewer operations 

and troubleshooting, etc. 

Camera specific functions will be listed using the icons below.

 : VB-H710F  

 : VB-M700F

Simultaneous Client Access 

Max. 30 Clients + 1 Admin Client 

H.264: Max. 10 Clients

Camera Control 

Administrator, Authorized user, Guest user (level of control varies depending on user)

Max. 50 user names and passwords registered for authorized users.

Access Control 

User authority (user name and password), Host Access Restrictions (IPv4, IPv6)

Encrypted Communications 

SSL/TLS, IPsec (Auto Key Exchange/Manual)

Protocol 

IPv4:  TCP/IP, UDP, HTTP, FTP, SNMP (MIB2), SMTP (Client), DHCP (Client), DNS 

(Client), ARP, ICMP, POP3, NTP, SMTP authentication, RTSP, WV-HTTP 

(Canon proprietary), ONVIF

 

IPv6:  TCP/IP, UDP, HTTP, FTP, SMTP (Client), DHCPv6 (Client)*

4

, DNS (Client), 

ICMPv6, POP3, NTP, SMTP authentication, RTSP, WV-HTTP (Canon 

proprietary), ONVIF

AutoIP 

 Available

Audio Compression Method 

G.711 μ-law (64 kbps)

Audio Communication Method 

Full-duplex (two-way)   Echo cancellation function compliant

 

Sound Transfer Protocol by Canon

Audio File Playback*

3

 

Available (audio files can be played back when an event is triggered by the 

intelligent function or external device input.)

Privacy Mask 

Number of registration: Max. 8 places, Number of mask colors: 1 (select from 9 colors)

Preset 

 Max. 20 positions (Preset Tour capable)

Intelligent Function 

<Video> 

    Detection Types: moving object detection, abandoned object detection,  

removed object detection, camera tampering detection, and passing detection*

4

Detection Settings: Max. 15 

 

<Volume> 

   Volume Detection

Event Trigger Type 

External Device Input, Intelligent Function (Video), Intelligent Function (Volume), 

Timer

Image Upload 

FTP/HTTP/SMTP (e-mail) 

Temporary storage memory in camera:  

 Max. approx. 5 MB

 Max. approx. 4 MB 

 

Frame Rate: Max. 10 fps

Event Notification 

HTTP/SMTP (e-mail)

Image Cropping Function 

  Digital PTZ   Cropping sizes: 640 x 360/512 x 288/

384 x 216/256 x 144/128 x 72

On-Screen Display 

Available

Daylight Saving Time 

 Available

Language 

English/German/French/Italian/Spanish/Japanese

“ONVIF” is a trademark of ONVIF Inc.

Interface

Network Terminal*

5

 

LAN x 1 (RJ45, 100Base-TX (auto/full-duplex/half-duplex))

Audio Input Terminal 

3.5 mm ( 0.14 in.) mini-jack connector (monaural)

(common for LINE IN & MIC IN)  Switch LINE IN/MIC IN in the setting page. 

LINE IN x 1 (connect to an amplifier microphone) or  

MIC IN x 1 (connect to a microphone w/o amplifier)

Audio Output Terminal  

3.5 mm ( 0.14 in.) mini-jack connector (monaural)

(LINE OUT) 

LINE OUT x 1 (connect to an amplifier speaker)

External device I/O Terminal 

Input x 2, Output x 2

Memory Card 

SD Memory Card, SDHC Memory Card, SDXC Memory Card*

4

 Compatible.

Capacity: 

 Max. approx. 32 GB

 

Frame Rate: Max. 1 fps

Others

Operating Environment 

Temperature: -10°C – +50°C (+14°F – +122°F), Humidity: 5% – 85% (without 

condensation)

Power Supply 

PoE: PoE power supply via LAN connector (IEEE802.3af compliant) 

AC Adapter: PA-V17/PA-V18 (100 – 240 V AC) (sold separately) 

External power source: 24 V AC/12 V DC

Power Consumption 

When using PoE: 

 Max. approx. 6.9 W    

 Max. approx. 5.9 W

When using AC Adapter PA-V17:  

 Max. approx. 8.5 W (100 V AC)

          Max. approx. 8.7 W (240 V AC) 

 Max. approx. 6.9 W (100 V AC)

          Max. approx. 6.8 W (240 V AC)

 

When using AC Adapter PA-V18:  

 Max. approx. 7.5 W (100 V AC)

          Max. approx. 7.8 W (240 V AC) 

 Max. approx. 6.8 W (100 V AC)

          Max. approx. 7.0 W (240 V AC)

 

When using DC: 

 Max. approx. 7.0 W    

 Max. approx. 5.7 W

 

When using AC: 

 Max. approx. 6.5 W    

 Max. approx. 5.4 W

Dimensions 

(H x W x D) 65 x 80 x 192 mm (2.56 x 3.15 x 7.56 in.)

Weight 

 Approx. 670 g (1.48 lb.) (camera only)

 

 Approx. 700 g (1.55 lb.) (camera only)

  *1  (W): maximum wide angle, (T): maximum telephoto

  *2   The frame rate may be reduced due to Viewer PC’s specs, the number of clients accessing at the same time,  

network loads, image quality setting, type or movement of the subject or other reasons.

  *3  A third-party amplifier speaker is necessary.

  *4  VB-H710F specific function

  *5  Use a category 5 or better LAN cable, 100 m (328 ft.) or less in length.

CANON INC.
30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan
CANON EUROPA N.V. 
Bovenkerkerweg 59, 1185 XB Amstelveen, The Netherlands

The contents of this guide are subject to change without any prior notice.