Canon LASER CLASS 830i Manual

Troubleshoot

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11-2

This section describes how to remove 
jammed paper. When error messages 
appear on the LCD display, see “LCD 
Messages,” on p. 11-7. For other troubles, 
see Reference Guide > Troubleshooting. 
When <CHECK DOCUMENT>, <FEEDER 
PAPER JAM/CHECK THE FEEDER>, 
<DOCUMENT TOO LONG>, or <PAPER 
JAM> appears on the LCD display, 
remove jammed paper from the machine 
first, then from the paper cassette or 
multi-purpose tray if necessary. Check 
the following if you experience repeated 
paper jams:

Fan and tap the paper stack on a 
flat surface before loading it in the 
machine.
Check that the paper you are using 
meets the requirements for use. (See 
“Paper Requirements,” on p. 2-7.)
Make sure you have removed any 
scraps of paper from the inside of the 
machine.

When removng jammed documents or paper, 
take care not to cut your hands on the edges of the 
document or paper.
When removng jammed paper or when nspectng 
the nsde of the machne, do not allow necklaces, 
bracelets, or other metal objects to touch the 
nsde of the machne, as ths may result n burns or 
electrcal shock.
If you tear the paper, remove any torn peces to 
avod further jams.
If loose toner comes nto contact wth your skn or 
clothng, wash wth cold water. Warm water wll set 
the toner.

Do not force a jammed document or paper out of 
the machne. Contact Canon Customer Care Center f 
needed.

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