Netgear AC815S – AT&T Unite Explore™ Manual Do Utilizador

Review these topics for answers to questions about connecting and disconnecting devices 
and accessing the Internet.

If you are experiencing problems connecting to the mobile hotspot, try the following 
suggestions:

Turn off your mobile hotspot and take the battery out, wait 10 seconds, put the battery 
back in, and turn your mobile hotspot on.

Restart your computer.

Turn off or temporarily disable any security programs or firewalls.

If possible, try using another computer or Wi-Fi device to connect to your mobile hotspot. 
If you can, then the problem is with the device that cannot connect, not the mobile 
hotspot.

If you are connected to the mobile hotspot but cannot connect to the Internet, try the following 
suggestions:

Check the display status on the mobile hotspot’s LCD screen.

Make sure that network coverage is available in your area.

Make sure that your micro SIM card is active and enabled with data services.

Wait one to two minutes for the mobile hotspot to initialize.

Confirm that your account is activated and that no other Internet connections are active.

Switch your mobile hotspot off and on and restart your computer or Wi-Fi device.

Turning off domestic data and international roaming disconnects your mobile hotspot from the 
mobile broadband network. For more information, see 

25 and 

26.

You can use the Connect or Disconnect button only when you are logged in as an 
administrator.