Netgear DST6501 - Add-on DST Adapter Manual Do Utilizador
DST Adapter Troubleshooting
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Nighthawk DST AC1900 DST Router and DST Adpater Model R7300DST
Press the Factory Reset button on each DST adapter for two seconds to return the device to
its factory default settings.
its factory default settings.
Contact Geek Squad
Setup and support are included with your DST adapter for one year from your Nighthawk
R7300 DST router purchase date. If needed, agents are available 24/7/365 to help you do
the following:
R7300 DST router purchase date. If needed, agents are available 24/7/365 to help you do
the following:
•
Set up your network.
•
Connect your WiFi devices such as computers, tablets, gaming consoles, and mobile
phones.
phones.
•
Make sure that your network is secure.
Geek Squad Agents use remote access to assist with setup and support. The Geek Squad
Setup and Support button on the DST router paired with the DST router’s Geek Squad
support ID, which is on the product label on the bottom of the DST router, is used to
authenticate the connection for remote access.
Setup and Support button on the DST router paired with the DST router’s Geek Squad
support ID, which is on the product label on the bottom of the DST router, is used to
authenticate the connection for remote access.
The Agent will provide direction regarding the use of the Geek Squad Setup and Support
button. Be sure to reference your coupon code, which is GS1337EXB, when you are on the
phone or chatting with an Agent.
button. Be sure to reference your coupon code, which is GS1337EXB, when you are on the
phone or chatting with an Agent.
To contact Geek Squad:
1. Contact Geek Squad using online chat or phone:
•
To contact Geek Squad using the online chat:
a. Visit
a. Visit
geeksquad.com
.
b. Click the CHAT WITH AN AGENT link.
The CHAT WITH AN AGENT page displays.
c. Click the START CHAT NOW button.
A sign-in window displays.
If you do not see a sign-in window, disable your pop-up blocker.
d. Enter your email address and click the CHAT NOW button to begin the chat.
•
To contact Geek Squad using the phone, call 1-800-GeekSquad.
2. Reference your coupon code, which is GS1337EXB, when you are on the phone or chatting
with an Agent.
3. When prompted by the agent, do the following:
a. Give the Agent your Geek Squad Support ID, which is on the product label.