Xerox 2101 ST Digital Copier/Printer Folheto

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Troubleshooting
Clearing the server
Clearing the server is an Administrator option that can be used as a last resort if a job 
persists in the system and prevents printing despite attempts to cancel or delete it. If all 
other troubleshooting methods have failed, clear the server.
You can clear the server from the Control Panel (see the 
Configuration Guide
) or b
using the Server>Clear Server command in Command WorkStation or Command 
WorkStation LE.
Users cannot connect to the Fiery EX2101
If users cannot connect to the Fiery EX2101, or cannot find the Fiery EX2101 from 
their workstations, the network administrator may need to troubleshoot their network 
connections, and check settings on the servers they use for printing. If settings have 
changed, it may be necessary to reconfigure the Fiery EX2101.
For example, if print servers or print queues on a Novell server are renamed or deleted, 
or if accounts or permissions are changed, the Fiery EX2101 administrator may have 
to edit settings or enter new settings in IPX (Novell) Setup to reflect the new 
configuration.
If users cannot connect to the Fiery EX2101 with Fiery Downloader from a Windows 
client computer, you may need to reconfigure the utility’s connection to the server. For 
details, see the
 User Software Installation Guide
.
Mac OS users may be unable to connect to the Fiery EX2101 if a network 
administrator has assigned it to a different zone or added zones where previously there 
were none.