Samsung YP-S1AP Manual Do Utilizador

 Troubleshooting

When you have a trouble using the player, try the following before contacting a service centre.

Problem Solution

My player will not 
turn on.

•  Your player will not turn on if the battery is 

completely drained. Recharge the battery 
and turn the player on again.

•  Press the reset button to reset your player.

The button does 
not work.

Press the reset button to reset your player.

My player turns 
off automatically.

If you do not use your player for 1 minute after 
you pause the playback, it will automatically 
turn off.

The battery 
running time is 
different from 
what is written in 
the user manual.

•  The battery running time may differ 

depending on the current sound mode.

•  The battery running time may shorten 

when your player was left in a high or low 
temperature.

The TicToc PC 
program will not 
work on a PC.

Check if your PC meets PC requirements. 
See "Recommended PC requirements" 
on page 14.

Problem Solution

My player will not 
connect to a PC.

Run Windows Update on the PC. Select key 
updates and service packs and update all. 
When the update is completed, reboot the PC 
and reconnect.

The file transfer is 
too slow.

Launch the TicToc PC program and click 
<Settings> 

→ <Format> → <Start> to format 

your player.
End all programs you are not using. Running 
multiple programs simultaneously can slow 
down the file transfer rate.

My player will not 
play any files.

•  Check if any playable files are stored in your 

player.

•  Check if the files are damaged.
•  Check the battery remaining.

I cannot 
download files to 
my player.

•  Check if the cradle is correctly connected. 

Reconnect it.

•  Check if the memory is full.
•  Press the reset button to reset your player.