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Cisco Cisco Computer Telephony Integration OS 8.5 Guia Do Programador

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Table 5-134
BAD_CALL_REQ Message Format 
Fixed Part
Field Name
Value
Data Type
Byte 
Size
MessageHeader
Standard message header. 
MessageType = 139.
MHDR
8
InvokeID
An ID for this request message that 
will be returned in the 
corresponding confirm message.
UINT
4
PeripheralID
The ICM PeripheralID of the ACD 
where the call is located.
UINT
4
ConnectionCallID
The Call ID value of the call that the 
agent needs to mark to bad line call.
UINT
4
ConnectionDevice 
IDType
Indicates the type of the connection 
identifier supplied in the Connection 
DeviceID floating field 
(
).
USHORT
2
Floating Part
Field Name
Value
Data Type
Max. 
Size
Connection 
DeviceID 
The identifier of the connection 
between the call and the agent’s 
device.
STRING
64
AgentID
The AgentID.
STRING
12
Maximum message size (including header)
102
5-170
CTI Server Message Reference Guide (Protocol Version 9) Release 7.0(0)
Chapter 5      Application Level Interfaces
Client Control Service
When the request has been processed, the CTI Server responds to the CTI Client with the 
BAD_CALL_CONF message:
Table 5-135
BAD_CALL_CONF Message Format 
Field Name
Value
Data Type
Byte 
Size
MessageHeader
Standard message header. 
MessageType = 140.
MHDR
8
InvokeID
Set to the same value as the 
InvokeID from the corresponding 
request message.
UINT
4
Maximum message size (including header)
12