Cisco Cisco IP Contact Center Release 4.6.1 Referências técnicas
Keys and
Null Option:
Null Option:
Data Type:
Description:
Field Name:
NULL
VNAME32
Identifies the label that was passed to the routing
client. For a translation routed call, this is the label
client. For a translation routed call, this is the label
Label
for the translation route, not the ultimate destination.
If the label passed to the routing client for the call
is configured, this will be the same as the Label
fi
If the label passed to the routing client for the call
is configured, this will be the same as the Label
fi
eld of the label specified by LabelID. If the label
for the call is not configured, this is the label passed
back to the routing client and the LabelID will be
NULL.
back to the routing client and the LabelID will be
NULL.
FK NULL
DBINT
Identifies the label that was passed to the routing
client. For a translation routed call, this is the label
for the translation route, not the ultimate destination.
client. For a translation routed call, this is the label
for the translation route, not the ultimate destination.
LabelID
NULL
DBINT
An identifier for the Media Routing Domain in the
ICM system configuration
ICM system configuration
MRDomainID
NULL
DBSMALLINT
The originator of the request:
MsgOrigin
• - 1 = Unspecified
• 1 = Switch
• 2= CallSim
• 3 = TestCall
NULL
DBINT
Time in seconds the call spent in a network router
queue.
queue.
NetQTime
For IPCC Enterprise or translation routed calls,
NetQTime is included in the computation of answer
wait time.
For legacy ACDS, OPC does nothing with the
NetQTime other than put it in the
Termination_Call_Detail record.
NetQTime is included in the computation of answer
wait time.
For legacy ACDS, OPC does nothing with the
NetQTime other than put it in the
Termination_Call_Detail record.
FK NULL
DBINT
Identifies the scheduled target, device target, or
peripheral target that was chosen by the ICM
software.
peripheral target that was chosen by the ICM
software.
NetworkTargetID
NULL
varchar(8)
The origin of the route request.
Originator
NULL
DBSMALLINT
Type of originator for a private network route
request. A private network route requests is a route
request. A private network route requests is a route
OriginatorType
request that is sent from the ACD to the ICM
software through the Peripheral Gateway. For a list
of valid options, click
software through the Peripheral Gateway. For a list
of valid options, click
NULL
DBSMALLINT
The priority that a private network routing client
gives to the call. Supported by Lucent ASAI.
gives to the call. Supported by Lucent ASAI.
Priority
NOT NULL
DBINT
Currently not used, set to zero (0).
RecoveryDay
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.2(1)
238
Chapter 2: - All Tables
Route_Call_Detail Table