Cisco Cisco 2125 Wireless LAN Controller Guia De Informação
Customer Case Study
Sports Apparel Firm Improves Productivity and Customer
Satisfaction with Cisco Mobile Solutions
Satisfaction with Cisco Mobile Solutions
Brooks Sports relies on NetVersant to deploy mobile solutions that will improve
productivity and streamline business processes.
productivity and streamline business processes.
Business Challenge
© 2008 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
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Brooks Sports, Inc. is a leading running company
that designs and markets a line of high-performance
men's and women's running shoes, apparel, and
accessories in more than 40 countries worldwide.
that designs and markets a line of high-performance
men's and women's running shoes, apparel, and
accessories in more than 40 countries worldwide.
Brooks has a hard-earned reputation for engineering
footwear that provides the best possible fit for
runners. As a result, the company is praised by
several sports medical professionals, industry
magazines, top runners, and retailers worldwide for
its full line of performance footwear, each catering to
the unique needs of every running profile.
footwear that provides the best possible fit for
runners. As a result, the company is praised by
several sports medical professionals, industry
magazines, top runners, and retailers worldwide for
its full line of performance footwear, each catering to
the unique needs of every running profile.
Brooks’ existing pick and pack process was paper-
based, with scanners physically connected to PCs in
a limited number of places in the facilities. This
approach required products to be picked, and
corresponding boxes to be identified and brought to
the packing station for scanning and shipping. This
process was time consuming and prone to error, thus
hindering employee productivity. In an ongoing effort
to streamline business operations and improve
customer service, Brooks decided to introduce new
based, with scanners physically connected to PCs in
a limited number of places in the facilities. This
approach required products to be picked, and
corresponding boxes to be identified and brought to
the packing station for scanning and shipping. This
process was time consuming and prone to error, thus
hindering employee productivity. In an ongoing effort
to streamline business operations and improve
customer service, Brooks decided to introduce new
wireless technologies in their manufacturing facility in Washington and to mobilize an inventory
management application from Lawson. This mobile solution was driven by the need to improve
productivity, reduce paperwork, and empower mobile workers via a ubiquitous access to inventory,
shipping, and bookkeeping applications as well as the ability to wirelessly scan bar codes on boxes
and pallets anywhere in the manufacturing facility.
management application from Lawson. This mobile solution was driven by the need to improve
productivity, reduce paperwork, and empower mobile workers via a ubiquitous access to inventory,
shipping, and bookkeeping applications as well as the ability to wirelessly scan bar codes on boxes
and pallets anywhere in the manufacturing facility.
EXECUTIVE SUMMARY
BROOKS SPORTS, INC.
● Industry: Manufacturing
● Location: Bothell, Washington
● Number of Employees: 200+
● Location: Bothell, Washington
● Number of Employees: 200+
BUSINESS CHALLENGE
● Improve warehouse productivity and support
new inventory management mobile solution
● Enable real-time update of inventory of pallets
and boxes
● Enhance network security and provide
wireless guest access
NETWORK SOLUTION
● Unified wireless network supports wireless bar
code scanning and inventory access
● Wireless control system provides integrated
security, centralized network management
and locates rogue devices and scanners
and locates rogue devices and scanners
● Network allows secure guest traffic in the
office on the same wireless network
BUSINESS RESULTS
● Improve productivity and response times for
increased customer satisfaction and loyalty
● Reduce shipping errors
● Improve responsiveness and collaboration
● Improve responsiveness and collaboration
with visitors and suppliers without
compromising company data and network
security
compromising company data and network
security
“To support inventory management on the move with wireless bar-code readers, it was important
for us to have a reliable, pervasive wireless network that would not be affected by any downtime
and provide secure access anywhere in our facilities,” says Mark Severson, Brooks network
operation manager. “Security was an important consideration, because the warehouse is located in
a large industrial park. We wanted to prevent potential rogue devices or a security breach in order
to protect confidential product and customer information.” Finally the mobility solution would have to
be easy to manage and maintain on a day-to-day basis, without constant attention by network
for us to have a reliable, pervasive wireless network that would not be affected by any downtime
and provide secure access anywhere in our facilities,” says Mark Severson, Brooks network
operation manager. “Security was an important consideration, because the warehouse is located in
a large industrial park. We wanted to prevent potential rogue devices or a security breach in order
to protect confidential product and customer information.” Finally the mobility solution would have to
be easy to manage and maintain on a day-to-day basis, without constant attention by network