Cisco Cisco Agent Desktop 8.5 Guia De Resolução De Problemas
LDAP Monitor Problems
April 3, 2014
101
Problem
After shutting down Directory Services replication, the Secondary
Location field on the CAD-BE Servers window in CAD Configuration
Setup remains populated.
Location field on the CAD-BE Servers window in CAD Configuration
Setup remains populated.
Solution
Run CAD Configuration Setup to access the CAD-BE Servers window.
Ensure that the correct location is entered in the Primary Location field.
Clear the Secondary Location field.
Ensure that the correct location is entered in the Primary Location field.
Clear the Secondary Location field.
Problem
SQL Server replication is not functioning.
Solution
It is possible that, during Unified CCE installation, Cisco Security Agent
shut down the SQL Server Browser service and the SQL Server Agent
service in the process of hardening the system. This results in the SQL
databases in a high availability system not being able to find each other
so replication can occur. To resolve the problem, use the Windows
Services utility to start the SQL Server Browser service and the SQL
Server Agent service.
shut down the SQL Server Browser service and the SQL Server Agent
service in the process of hardening the system. This results in the SQL
databases in a high availability system not being able to find each other
so replication can occur. To resolve the problem, use the Windows
Services utility to start the SQL Server Browser service and the SQL
Server Agent service.