Cisco Cisco Agent Desktop 8.5 Guia De Resolução De Problemas
Cisco CAD Troubleshooting Guide
20
April 3, 2014
Site
Setup
Setup
(cont’d)
LDAP Host 1
string
LDAP service hostname/IP
address. There can be multiple
LDAP hosts.
address. There can be multiple
LDAP hosts.
LDAP LCC
string
Default logical contact center.
Default = Call Center 1.
Default = Call Center 1.
LDAP Port 1
dword
LDAP service port. There can be
multiple LDAP ports.
Default = 38983.
multiple LDAP ports.
Default = 38983.
LDAP Pwd
string
Encrypted user password.
LDAP Recovery Retry Time
dword
Recovery retry time, in
milliseconds. Default = 3000.
milliseconds. Default = 3000.
LDAP Request Timeout
dword
Maximum time, in seconds,
before an LDAP request times
out. Default = 15.
before an LDAP request times
out. Default = 15.
LDAP Root
string
Root of the LDAP data. Default =
o=Spanlink Communications.
o=Spanlink Communications.
MONITOR DEVICE
string
Network card on which to sniff
packets.
packets.
ProductCode_Admin
string
Only for use by install program.
Customer should never change.
Customer should never change.
ProductCode_Server
string
Only for use by install program.
Customer should never change.
Customer should never change.
ProductCode_Supervisor
string
Only for use by install program.
Customer should never change.
Customer should never change.
Serial Number
dword
Counter to indicate changes to
Site Setup values. Default = 0.
Site Setup values. Default = 0.
WorkflowEngineClassPath
string
Cannot find any information
about this key. DE believes it is
deprecated.
about this key. DE believes it is
deprecated.
Table 2.
Site setup registry entries (cont’d)
Key
Value
Type
Description