Cisco Cisco WebEx Support Center WBS29.11 Guia Do Administrador
Chapter 11: Set Remote Access Options
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7
Click Update to save your changes.
For details about access passwords and phone authentication, see
Specify
Remote Access security options
(on page 120).
Change a remote computer description or alias
1
Select Manage Site > Site Settings.
2
In the Site Settings for drop-down list, select Remote Access.
3
Click Manage Groups.
4
Locate the computer for which you want to edit information.
5
Click the link for the computer.
6
In the Edit Computer window that appears, make your changes.
7
Click Update to save your changes.
Note:
If the Access code and Password expires in boxes are unavailable, it means you
have previously blocked changes to the access code for this level.
have previously blocked changes to the access code for this level.
For details about access passwords and phone authentication, see
Specify Remote
Access security options
(on page 120).
For details about creating an alias for a computer, see
Send the Remote Access
installer link to users
(on page 115).
You can give a Remote Access computer the following two names:
Computer name: When installing the Remote Access Agent on a remote
computer using the Remote Access Setup Wizard, you or a customer can
specify this name on the Account Information panel. The Computer name
text box, by default, displays the name created by the network
administrator at the remote location.
computer using the Remote Access Setup Wizard, you or a customer can
specify this name on the Account Information panel. The Computer name
text box, by default, displays the name created by the network
administrator at the remote location.
Once a remote computer is set up for remote access, the customer can
change the computer name from the Remote Access Agent on the remote
computer.
change the computer name from the Remote Access Agent on the remote
computer.
Alias: You can specify and edit this name any time on the Manage Groups
page. For details, see "Change a remote computer description or alias".
page. For details, see "Change a remote computer description or alias".
If you give a computer these two names, the computer name appears in the
parentheses, following the alias, on your Manage Groups page and on a
support representative’s Remote Access page.
parentheses, following the alias, on your Manage Groups page and on a
support representative’s Remote Access page.