Cisco Cisco WebEx Meetings Server 2.6 White Paper

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Cypress
Consulting
© Copyright 2013 by Cypress Consulting, 
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3. Customer 3 – anonymous 
Profile
 
Country, Industry – US, Public Sector
 
Employees – 16,000
 
UC&C plans – End-to-end UC&C deployment including 
voice, video, and IM collaboration to support over 10,000 
users across multiple geographies, and over 400 concurrent 
web-conferencing users
 
Interviewee title – senior collaboration engineer
Highlights
This customer has high conference usage needs: over 10,000 
hosts and 400 concurrent system-wide attendees. It expects to 
have multiple CWMS instances running in several locations. 
As a beta candidate, this customer thoroughly tested the 
solution and is proceeding forward with a purchase. It had 
positive remarks for ease of installation, user setup, telephony 
integration, and the user interface. Given its industry, the 
customer requires strong security features.
The customer has over 300 Tandberg
®
 video conferencing 
end-points that will be integrated into a larger, next 
generation UC&C deployment. This end-to-end deployment 
will include Cisco Jabber
 instant messaging, and the 
customer expects large benefits from a single vendor for 
complete system support. It did not choose a Microsoft 
solution as that would not meet its wide-ranging UC&C needs.
The installation was very easy and straightforward; 
once we deployed the OVF, we had just one screen to 
configure. And we were able to easily integrate CWMS 
to our Cisco Unified Communications Manager.
We already have a fully virtualized data center, so 
having a virtualized web conferencing solution is a 
requirement for us.
Microsoft Lync doesn’t work well with physical phones, 
a strong requirement for us, and they couldn’t bring a 
full unified communications suite. We need more than 
just instant messaging and soft phones.
Even small features, like password reset by users, take 
the burden off of us so we can focus on innovation.
4. Customer 4 – anonymous 
Profile
 
Country, Industry – China, Service Provider
 
Employees – 20,000
 
UC&C plans – Upgrade from current Cisco Unified 
MeetingPlace audio conferencing and future integration of 
CWMS with Cisco video technologies and their proprietary 
instant messaging platform
 
Interviewee title – IT manager
Highlights
This beta candidate thoroughly tested CWMS and found 
its performance to meet expectations. Due to security 
requirements, the company will only be using CWMS for 
internal employees with no outside attendees. It has more 
than 200 Tandberg units in its UC&C environment and plans 
to integrate CWMS into its internally developed instant 
messaging solution.
The company had positive feedback on CWMS ease of 
installation, system administration, and user interface, citing 
multiple end-point support as important. Further, the security 
features meet expectations for its internal deployment, and 
cost decreases are expected from reduced travel.
 WebEx can provide video or web meetings over 
iOS, Mac OS, or Windows, which will be very 
helpful for us to expand conferencing use to 
our employees.
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Additional Quotes