Cisco Cisco WebEx Support Center WBS29.13 Guia Do Administrador
Chapter 13: Manage WebACD
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Check Boxes Options
Customers select one or more check boxes in the list of boxes that you set up
here.
here.
Option
Description
Group label
Enter a phrase that describes the list of check boxes
Example: You want customers to type the service or product they are
contacting you about. Enter this text as the label: Type the name of
product you need help with.
Example: You want customers to type the service or product they are
contacting you about. Enter this text as the label: Type the name of
product you need help with.
Check box
For each check box you want to add, type a description and select
whether you want this check box to be preset as selected (checked) or
cleared (blank).
whether you want this check box to be preset as selected (checked) or
cleared (blank).
Add additional check
boxes
boxes
If you need to include more than nine check boxes on the entry form,
select how many more check boxes you need.
select how many more check boxes you need.
Save button
Click to save the option.
Option Button Options
Customers select one option in the list of options you set up here.
Option
Description
Group label
Enter a phrase that describes the list of options
Example: You want customers to type the service or product they are
contacting you about. Enter this text as the label: Type the name of
product you need help with.
Example: You want customers to type the service or product they are
contacting you about. Enter this text as the label: Type the name of
product you need help with.
Default choice
Select one option as the preset.
Choice
For each option you want to add, type a description.
Add additional choices
If you need to include more than nine options on the entry form,
select how many more options you need.
select how many more options you need.
Save button
Click to save the option.
Drop-Down List Options
Customers select one item in the drop-down list you set up here