Cisco Cisco IPICS Release 1.0 Manual Técnico
Due to an Android kernel issue, Cisco Jabber cannot register to the Cisco Unified
Communications Manager on some Android devices. To resolve this problem, try the
following:
• Upgrade the Android kernel to 3.10 or later version.
• Set the Cisco Unified Communications Manager to use mixed mode security, enable
secure SIP call signaling, and use port 5061. See the Cisco Unified Communications
Manager Security Guide for your release for instructions on configuring mixed mode
with the Cisco CTL Client. You can locate the security guides in the Cisco Unified
Communications Manager Maintain and Operate Guides. This solution applies to the
following supported devices:
Manager Security Guide for your release for instructions on configuring mixed mode
with the Cisco CTL Client. You can locate the security guides in the Cisco Unified
Communications Manager Maintain and Operate Guides. This solution applies to the
following supported devices:
•
HTC One M8 (Android OS 4.4.2 or later)
•
HTC One M7 (Android OS 4.4.2 or later)
•
……
•
Huawei Ascend Mate 7 (Android OS 4.4 or later)
•
Sonim XP7 (Android OS 4.4.4)
•
Xiaomi 4 (Android OS 4.4 or later)
Step1: Configure CUCM as Mixed mode, creates a CTL file using the Cisco CTL Client.
Step1.1 CTL client can be downloaded from CUCM Application-Plugins
Step1.1 CTL client can be downloaded from CUCM Application-Plugins
Once it's downloaded, double-click on the file to install it on a PC.
Step1.2 Run the CTL client.
During the process, a prompt will be displayed that states that one of the keys must be
plugged into the computer. Once information has been copied to and from the key, a prompt
will state that the first key must be removed and the other key must be plugged into the
computer. If you have two USB ports on the computer DO NOT insert both keys at the same
time. If, at any point, a password is requested for the key, then note that the default is
“Cisco123” (case sensitive). Note: If at any time another individual set a different password
for the keys, do not guess what that password may be. After 15 wrong attempts at guessing
the password, the key locks and nothing will unlock it (this is part of the reason the keys
come in pairs). If both keys get locked, another pair of keys must be obtained from Cisco.
plugged into the computer. Once information has been copied to and from the key, a prompt
will state that the first key must be removed and the other key must be plugged into the
computer. If you have two USB ports on the computer DO NOT insert both keys at the same
time. If, at any point, a password is requested for the key, then note that the default is
“Cisco123” (case sensitive). Note: If at any time another individual set a different password
for the keys, do not guess what that password may be. After 15 wrong attempts at guessing
the password, the key locks and nothing will unlock it (this is part of the reason the keys
come in pairs). If both keys get locked, another pair of keys must be obtained from Cisco.
Step1.3 Restart CUCM Server after installation.
Step1.4 After CUCM Server restart, Go To: CUCM => System => Enterprise Parameters =>
Security Parameters
Security Parameters
If "Cluster Security Mode" is 1, then succeed for Step 1.