Cisco Cisco IPICS Release 1.0 Guia De Informação

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Customer Case Study 
Faster Evacuation Notifications to Area Residents 
The Sheriff’s Department took advantage of the PCs and Internet connectivity in the NERV to 
expedite notification of residents who needed to evacuate. “Emailing the coordinates for a reverse-
911 notification to the communications center is much more effective than trying to radio them in 
when dispatchers are already overwhelmed with calls,” says Lieutenant Sanfilippo.  
Next Steps 
PRODUCT LIST 
Routing and Switching 
●  Cisco Catalyst 3560-48 Switches with Power 
over Ethernet 
●  Cisco 3825, 3845, and 2811 Integrated 
Services Routers 
Application Networking Services 
●  Cisco Wide-Area Application Services 
(WAAS) module 
Voice and Unified Communications 
●  Cisco Unified Communications Manager 
Express 
●  Cisco Unified IP Phones 
●  Cisco TelePresence 
●  Cisco DME-2000 Digital Media Encoder 
Physical Security 
●  Cisco IP Interoperability and Collaboration 
System (IPICS) 
●  Cisco Video Surveillance  
Wireless 
●  Cisco Aironet 1240 Wireless Access Point 
●  Cisco Aironet 1510 Lightweight Outdoor Mesh 
Access Point 
The San Diego Sheriff’s Department is currently 
investigating grant opportunities for communications 
technologies like those used during the Harris Fire. 
“Solutions like the NERV and Cisco IPICS benefit all 
public safety agencies responding to any type of 
incident – not just emergencies,” says Lieutenant 
Sanfilippo. The department can foresee using Cisco 
communications technologies to enhance its 
effectiveness at large community events such as the 
Del Mar Fair and the county’s annual sandcastle 
competition. “If anything goes wrong, having Cisco 
communications capabilities will greatly enhance our 
ability to control and allocate first-responder 
resources,” says Lieutenant Sanfilippo. 
For More Information 
To find out more about the technology on NERV, 
visit: 
 
● 
Cisco Catalyst Switches: 
● 
Cisco Integrated Services Routers: 
 
● 
Cisco Wide-Area Application Services (WAAS) module: 
● 
Cisco Unified Communications Manager Express: 
● 
Cisco Unified IP Phones: 
● 
Cisco TelePresence: 
● 
Cisco Video Surveillance: 
● 
Cisco IP Interoperability and Collaboration System (IPICS): 
 
 
 
 
 
 
 
 
 
© 2008 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. 
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