Cisco Cisco Finesse 8.5(3) Guia De Resolução De Problemas
In order to start the Cisco Finesse Notification Service and the Cisco Tomcat service, enter the utils
service start command. It is essential to start the services in this order.
service start command. It is essential to start the services in this order.
5.
In order to verify the status of logging, enter the utils finesse notification logging status command.
6.
Repeat steps 1 through 6 on the Secondary Server. After you have collected the necessary logs, you
must disable Openfire logging.
must disable Openfire logging.
7.
Disable Openfire logging. Log in to the Primary Finesse Server as outlined in Step 1.
8.
In order to stop Cisco Finesse Notification Service and Cisco Tomcat service as outlined in Step 3,
enter the utils service stop command.
enter the utils service stop command.
9.
In order to disable logging, enter the utils finesse notification service logging disable command.
10.