Cisco Cisco Agent Desktop 8.5 Referências técnicas
Cisco CAD Service Information 7.0(2)
206
31-Mar-06
In the Device Information section of the Device Configuration screen,
configure this setting as follows:
configure this setting as follows:
■
Device Security Mode—Non-Secure or Authenticated. If the
Device Security Mode is set to Encrypted, the voice streams can
be seen but will not be converted correctly, causing the speech
to be garbled.
Device Security Mode is set to Encrypted, the voice streams can
be seen but will not be converted correctly, causing the speech
to be garbled.