Cisco Cisco Agent Desktop 9.0 Guia Da Instalação
System Requirements
August 4, 2014
33
NOTE: CAD-based monitoring requires codecs G.711 and G.729.
For more information about monitoring, see the white paper, Configuring and
Troubleshooting VoIP Monitoring, available for download at
Troubleshooting VoIP Monitoring, available for download at
.