Cisco Cisco Agent Desktop 8.5 Guia De Resolução De Problemas
Registry Entries
March 2012
21
VoIP Monitor Client
HKEY_LOCAL_MACHINE\SOFTWARE\Spanlink\CAD\VoIP Monitor Client\
Table 6.
VoIP Monitor client registry entries
Key
Value
Type
Description
config
FROM AGENT
PORT
PORT
dword
IP port for RTP stream being sent
from IP agent. Default value =
59012. Port must be an even
number. The next port is reserved
for RTCP stream.
from IP agent. Default value =
59012. Port must be an even
number. The next port is reserved
for RTCP stream.
JITTER BUFFER
dword
The amount of voice data to
buffer before playing. Default
value = 400 ms. On a typical
internal network this value can be
set as low as 50 ms. The default
is set higher so the sound quality
is good even on a congested
network.
buffer before playing. Default
value = 400 ms. On a typical
internal network this value can be
set as low as 50 ms. The default
is set higher so the sound quality
is good even on a congested
network.
SERVER HOST
string
Hostname of the VoIP Monitor
service.
service.
SOUND BUFFERS
dword
Number of sound card buffers.
Default = 30; minimum is 3. If the
monitor sound quality is choppy,
stuttering, or like a motorboat you
may be able to make it sound
better by adjusting this value
higher. Setting the value higher
increases the sound lag, and may
cause a slight stutter at the
beginning of a monitor session.
Default = 30; minimum is 3. If the
monitor sound quality is choppy,
stuttering, or like a motorboat you
may be able to make it sound
better by adjusting this value
higher. Setting the value higher
increases the sound lag, and may
cause a slight stutter at the
beginning of a monitor session.
TO AGENT PORT
dword
IP port for RTP stream being sent
to agent IP Phone. Default value
= 59010. The port must be an
even number. The next port is
reserved for RTCP stream.
to agent IP Phone. Default value
= 59010. The port must be an
even number. The next port is
reserved for RTCP stream.