Cisco Cisco Agent Desktop 8.5 Guia De Resolução De Problemas
March 2012
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5
Troubleshooting
Services
Restarting Services
If you have to stop the services, you can restart them in any order.
Service Names/Executables
If you need to check if a service is running, use the following table to match what is
shown in the Services window (accessed through the Windows Control Panel) with a
particular executable.
shown in the Services window (accessed through the Windows Control Panel) with a
particular executable.
Table 13.
Service names and executables
Service Name
Executable
Cisco Browser and IP Phone Agent Service
IPPASvr.exe
Cisco Chat Service
FCCServer.exe
Cisco Enterprise Service
CTIStorageServer.exe
Cisco LDAP Monitor Service
LDAPmonSvr.exe, slapd.exe,
slurpd.exe
slurpd.exe
Cisco Licensing and Resource Manager Service
LRMServer.exe
Cisco Recording & Playback service
RPServer.exe
Cisco Recording and Statistics Service
FCRasSvr.exe
Cisco Sync Service
DirAccessSynSvr.exe
Cisco VoIP Monitor Service
FCVoIPMonSvr.exe
Cisco Tomcat Service
tomcat5.exe