Cisco Cisco Unified Customer Voice Portal 11.0(1)

Disabling the Microsoft FTP Publishing Service

In order to successfully allow log file transfers, you need to disable the Microsoft FTP Publishing
Service.

Open the Microsoft Services application and right-click FTP Publishing Service in the Services
(Local) area.

Select Properties from the drop-down list. The FTP Publishing Service Properties (Local
Computer) window displays.

Select Disabled from the Startup type list box.

Click Apply, then click OK.

Procedure

To transfer files from the Operations Console to a Content Service Switch:

Choose Device Management > Content Service Switch.

The Find, Add, Delete, Edit Content Services Switches window lists any Content Services
Switches that have been added to the Operations Console.

Select a Content Services Switch by clicking on the link in its name field or by clicking the
radio button preceding it and then clicking Edit.

You can also search for a Content Services Switch.

The Content Services Switch Configuration window opens.

Select File Transfer > Scripts from the toolbar.

The Script File Transfer page opens, listing the IP address and host name of the currently selected
Content Services Switch.

Select a file to transfer to the Content Services Switch.

a.

If the script is located on your local machine, click Select a script file from your local
PC, then click Browse and select the script file to transfer to the Operations Console.

b.

If the script is located on the Operations Console, click Select from available script files.

When you have selected the file to transfer, click Transfer to copy the selected file to the
Content Services Switch.

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)