Cisco Cisco Customer Voice Portal Downloads
Figure 65: ICM Setup - Check Number of Allocated PG Slots
Step 5
Optionally, deselect Prompt for Security Hardening. Security hardening is not used in this
exercise.
exercise.
Step 6
In the Cisco ICM Setup window, in the Instance Components pane (right side of the window),
select RouterA and click Edit.
select RouterA and click Edit.
Note: If you previous started the ICM RouterA service, the program prompts you to stop the
service. Respond Yes to shut it down.
service. Respond Yes to shut it down.
The Router Properties window displays.
Step 7
Click Next twice to display the Device Management Protocol Properties window, shown below.
Getting Started with Cisco Unified Customer Voice Portal Release 8.0(0)
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Chapter 9: Comprehensive Call Flow Model Exercise
Section C: Install a Peripheral Gateway Between CVP and ICM