Cisco Cisco Unified Customer Voice Portal 9.0(1) Guia De Resolução De Problemas

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CVP Record Element - Silence Detection
doesn't work
 
Contents
Introduction
Prerequisites
Requirements
Components Used
Problem
Background Information
Solution 
CVP Comprehensive Flows
CVP Self Service Applications
Introduction
This document describes the root cause and solution to scenarios where the Silence Detection
does not work when Recording Element is used in a Cisco Voice Portal (CVP) Call Studio
application
Contributed by Ramiro Amaya, Cisco TAC Engineer.
Prerequisites
Requirements
Cisco recommends that you have knowledge of these topics:
CVP
Voice Extensible Mark-Up Language (VXML) Gateway 
Components Used
The information in this document is based on:
CVP 8.5 or higher