Cisco Cisco Customer Voice Portal Downloads Guia Do Programador
V
OICE
E
LEMENT
:
R
EQ
ICML
ABEL
E
LEMENT
S
PECIFICATIONS FOR
C
ISCO
U
NIFIED
C
USTOMER
V
OICE
P
ORTAL
R
ELEASE
4.0(1)
72
Name (Label)
Type
Req’d
Single
setting
value
Substitution
allowed
Default
Notes
Call Peripheral Variables
Return 1 – 10
(callvarReturn1 –
callvarReturn10)
Return 1 – 10
(callvarReturn1 –
callvarReturn10)
String No
true true None
Call Peripheral Variables created upon the
return of the ICM Label request, regardless of
whether or not these variables are filled by
the ICM Script. The reason we need two sets
of these variables is to keep reporting the To
ICM Call Peripheral Variables separate from
what is returned from the ICM.
return of the ICM Label request, regardless of
whether or not these variables are filled by
the ICM Script. The reason we need two sets
of these variables is to keep reporting the To
ICM Call Peripheral Variables separate from
what is returned from the ICM.
FromExtVXML0 - 3
(External VXML 0 – External
VXML 3)
(External VXML 0 – External
VXML 3)
String
Array
No
true true None
External Call Context (ECC) variables passed
by the Studio script to the ICM Server. Each
variable is a string of name-value pairs,
separated by semicolons, for up to 4 external
VXML variables. Each of these settings can
be a maximum length of 210 characters.
by the Studio script to the ICM Server. Each
variable is a string of name-value pairs,
separated by semicolons, for up to 4 external
VXML variables. Each of these settings can
be a maximum length of 210 characters.
ToExtVXML0 - 4
(External VXML 0 – External
VXML 4)
(External VXML 0 – External
VXML 4)
String
Array
No
true true None
External Call Context (ECC) variables
received from the ICM script. The ICM
Server returns a string of name-value pairs,
separated by semicolons, for up to 5 external
VXML variables.
received from the ICM script. The ICM
Server returns a string of name-value pairs,
separated by semicolons, for up to 5 external
VXML variables.
Timeout
Integer Yes
true true 3000
(ms)
The number of milliseconds the transfer
request waits for a response from the ICM
Server before timing out. Note: This value
can only be increased or decreased by
increments of 500 ms.
request waits for a response from the ICM
Server before timing out. Note: This value
can only be increased or decreased by
increments of 500 ms.
caller_input
(Caller Input)
(Caller Input)
String No
true true None
This setting can be a maximum length of 210
characters. The value of this setting will be
sent from VXML Server to ICM at runtime.
Should a response from ICM be needed, the
Call Peripheral Variables or ToExtVXML
settings should be used.
characters. The value of this setting will be
sent from VXML Server to ICM at runtime.
Should a response from ICM be needed, the
Call Peripheral Variables or ToExtVXML
settings should be used.
Element Data
Name
Type
Notes
result
String
ICM Label returned from an ICM server.
callvar<n>
String
Call Peripheral Variables that the Studio scripts passes to the ICM Server. Valid Call Peripheral
Variables are callvar1 – callvar10.
Variables are callvar1 – callvar10.