Cisco Cisco Agent Desktop 8.5 Guia Da Instalação

Enter the host name or IP address of the ICM SQL Logger database.

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If you have only one ICM SQL Logger database, enter the information in the 
Side A section.

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If you are also using a redundant Logger database in a duplexed environment, 
enter the location of the redundant Logger database in the Side B section.

Select if the database is SQL or NT. 

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If you select SQL, enter the ICM instance name, login ID, and password of a 
user who has read privileges for the ICM Logger database.

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If you select NT, enter the ICM instance name, login ID, and password of a 
user who can log into the ICM Logger computer and who has read privileges 
for the ICM Logger database. The login ID is of the format 
<domain>\<username> or .\<username>.

Enter the type of connection, TCP/IP or Named Pipes. 

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If you select TCP/IP, enter the port number used to connect to the database.

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If you select Named Pipes, enter the share path in the format \\<path> in the 
Port field.