Cisco Cisco Agent Desktop 8.5 Guia Da Instalação
Cisco CAD Installation Guide
44
March 25, 2013
Installing CAD Services
The CAD services installation is run from the product CD.
NOTE: The server on which you install the CAD base services must be
a member of a domain, not of a workgroup. If you change the domain
after the services are installed, or switch from workgroup to domain,
you must reinstall the services in order to avoid problems with partial
or no service when running the desktop applications.
a member of a domain, not of a workgroup. If you change the domain
after the services are installed, or switch from workgroup to domain,
you must reinstall the services in order to avoid problems with partial
or no service when running the desktop applications.
NOTE: If you are installing secondary (“Side B”) CAD services, the
login account of each server on which CAD base services are being
installed must have a password. If any one of the servers does not
have a password, replication setup will fail—the subscriber cannot
connect to the publisher to configure the replication. If you have
already installed CAD services on a Side B server without a password,
set a password for the login account and then run CAD Configuration
Setup again.
login account of each server on which CAD base services are being
installed must have a password. If any one of the servers does not
have a password, replication setup will fail—the subscriber cannot
connect to the publisher to configure the replication. If you have
already installed CAD services on a Side B server without a password,
set a password for the login account and then run CAD Configuration
Setup again.
NOTE: You must install CAD base services using a local account with
Administrator privileges. If you install CAD base services using a
Windows Domain account, Recording and Statistics replication jobs
will fail as well as Recording and Statistics clean-up jobs in SQL
Server.
Administrator privileges. If you install CAD base services using a
Windows Domain account, Recording and Statistics replication jobs
will fail as well as Recording and Statistics clean-up jobs in SQL
Server.
NOTE: The CAD services installation creates a user named
CADSQLAdminUser and a group named CADSQLAdminGroup.
CADSQLAdminUser has the sysadmin server role in SQL Server and is
a member of CADSQLAdminGroup and Administrators. Several CAD
services run under the CADSQLAdminUser user account, including
MSSQL$CADSQL and SQLAgent$CADSQL. If SQL authentication is
used for the ICM Admin Workstation database, then the Recording
and Statistics service also runs under the CADSQLAdminUser user
account. If NT authentication is used for the ICM Admin Workstation
database, then the Recording and Statistics service runs under the
NT user account instead.
CADSQLAdminUser and a group named CADSQLAdminGroup.
CADSQLAdminUser has the sysadmin server role in SQL Server and is
a member of CADSQLAdminGroup and Administrators. Several CAD
services run under the CADSQLAdminUser user account, including
MSSQL$CADSQL and SQLAgent$CADSQL. If SQL authentication is
used for the ICM Admin Workstation database, then the Recording
and Statistics service also runs under the CADSQLAdminUser user
account. If NT authentication is used for the ICM Admin Workstation
database, then the Recording and Statistics service runs under the
NT user account instead.