Cisco Cisco Agent Desktop 8.5 Guia Da Instalação
CAD Configuration Setup Utility
March 25, 2013
61
CTI OS
Enter the hostname or IP address and port number of the CTI OS (Computer Telephony
Integration Object Server).
Integration Object Server).
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If you have only one CTI OS, enter the information in the CTI OS A section.
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If you are also using a redundant CTI OS in a duplexed environment, enter the
location of the redundant CTI OS in the CTI OS B section.
location of the redundant CTI OS in the CTI OS B section.
If you are running CAD Configuration Setup in upgrade mode, the following question
appears: “Is the CTI OS Security Setting Enabled.” Select Yes or No. If you choose Yes,
ensure that CTI OS security is enabled on the CTI OS server. Then follow the
procedures in
appears: “Is the CTI OS Security Setting Enabled.” Select Yes or No. If you choose Yes,
ensure that CTI OS security is enabled on the CTI OS server. Then follow the
procedures in
NOTE: If you are running CAD Configuration Setup in initial mode
(immediately after installation), the question does not appear.
(immediately after installation), the question does not appear.
Figure 11.
CTI OS