Cisco Cisco Agent Desktop 8.5 Guia Da Instalação
Desktop Monitoring Console
March 25, 2013
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Desktop Monitoring Console
The Desktop Monitoring Console is a Java application that allows you to monitor the
status of the CAD services and the LDAP Directory Services. It is installed
automatically when the CAD base services are installed. To access the console, use
the following URL, where <CAD server> is the IP address of the server on which the
CAD services are installed.
status of the CAD services and the LDAP Directory Services. It is installed
automatically when the CAD base services are installed. To access the console, use
the following URL, where <CAD server> is the IP address of the server on which the
CAD services are installed.
http://<CAD server>:8088/smc/monitor.jsp
The CAD administrator can hyperlink this URL to the Unified CCE Configuration node in
Desktop Administrator for easy access to Desktop Monitoring Console.
Desktop Administrator for easy access to Desktop Monitoring Console.
Any computer running a CAD service must have the Windows Management and
Monitoring Tool component installed in order for Desktop Monitoring Console to be
able to monitor the status of that service.
Monitoring Tool component installed in order for Desktop Monitoring Console to be
able to monitor the status of that service.
To install the Windows Management and Monitoring Tool component:
1. On the server where the CAD service(s) is installed, open the Windows Add or
Remove Programs control panel.
2. From the button bar on the left of the Add or Remove Programs window, click
Add/Remove Windows Components.
3. In the Windows Components Wizard, select the Management and Monitoring
Tool from the selection pane and click Next to start the installation.
4. Follow the instructions in the wizard to install the component.
5. When the installation is complete, close the Add or Remove Programs window.
6. Start the Administrative Tools control panel and select Services to display a
list of available services.
7. Right-click SNMP Service and select Properties.
8. In the SNMP Service Properties window, select the Security tab.
a. Under the Accepted Community Names section, click Add. The SNMP
Service Configuration window opens.
b. Select READ ONLY from the Community Rights drop-down list, type public
in the Community Name field, then click Add. The public community is
added to the Accepted Community Names section.
added to the Accepted Community Names section.
NOTE: Community names are case sensitive. The word “public” must be
all lowercase.
all lowercase.
c. Select one of the following SNMP options.
— Accept SNMP Packets From Any Host