Cisco Cisco Agent Desktop 8.5 Guia Da Instalação

Installing CAD Services

August 8, 2012

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7. Click Install to start the installation.

NOTE:  If you previously created a SQL Server named instance, the 
following warning message will appear. This is expected behavior. 
Click OK to continue with the installation.

NOTE:  If Cisco Security Agent (CSA) is running on the server 
computer, the installation process stops it temporarily during the 
installation and restarts it after the installation finishes.

NOTE:  If you are setting up replication for Directory Services and/or 
the Recording and Statistics service, make sure that Cisco Security 
Agent is stopped on both computers.

NOTE:  If you are installing the base services on a Windows 2000 
Server, the installation asks for a reboot in the middle of the install. If 
you click Yes to reboot, a reboot does not occur. This is expected 
behavior. The installation proceeds normally and will be completed 
successfully.

NOTE:  The Sync service must connect to the ICM Logger SQL 
database via a TCP/IP connection. To configure this, run the SQL 
Server Network Utility on the ICM Logger machine and, on the 
General tab, ensure that TCP/IP is enabled.

8. When the installation is completed, the CAD Configuration Setup tool starts. 

See 

for instructions on 

configuring your system using this tool.