Cisco Cisco Agent Desktop 8.5 Guia Da Instalação
Cisco CAD Installation Guide
88
August 8, 2012
Upgrading CAD 7.5 to a Newer Version
CAD 7.5 can be upgraded to a newer version of CAD 7.5 by installing the new version
over the old version. Configuration data and recordings are preserved during the
upgrade and do not need to be backed up.
over the old version. Configuration data and recordings are preserved during the
upgrade and do not need to be backed up.
NOTE: Custom application configuration settings, such as logging
levels, debug levels, and file locations, will be lost if you repair or
upgrade the application when you do not have Administrator
privileges on the client machine. If you do have Administrator
privileges, those configuration settings will be preserved.
levels, debug levels, and file locations, will be lost if you repair or
upgrade the application when you do not have Administrator
privileges on the client machine. If you do have Administrator
privileges, those configuration settings will be preserved.
Rolling Back CAD 7.5 to an Earlier Version of CAD
To use the following procedure, you must have backed up your original version of CAD
before installing CAD 7.5.
before installing CAD 7.5.
To uninstall CAD 7.5 and revert to an earlier version of CAD:
1. If you are rolling back CAD 7.5 on a replicated system, shut down replication
now. For instructions, see
NOTE: If you do not shut down replication before completing this
procedure, your CAD services LDAP database may become corrupted.
procedure, your CAD services LDAP database may become corrupted.
2. Uninstall CAD 7.5.
3. Install your previous CAD version according to the product documentation.
4. Restore your backed-up data using the CAD Configuration Setup tool:
■
The configuration data backed up with CDBRTool or DABackupTool is
restored by entering the location of the backup file in the Restore Backup
Data window.
restored by entering the location of the backup file in the Restore Backup
Data window.
■
The Recording and Statistics database backed up with BackupDB is
restored by selecting “Restore From” and entering the location of the
backup file in the Recording and Statistics Service Database window.
restored by selecting “Restore From” and entering the location of the
backup file in the Recording and Statistics Service Database window.
5. If you are rolling back a replicated system, re-establish replication. For
.