Cisco Cisco Agent Desktop 8.5 Guia Da Instalação

What’s New in This Version

August 8, 2012

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What’s New in This Version

CAD 7.2 includes these new features.

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Localized in Russian and Traditional Chinese

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Support for Windows MUI language packs

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Improved legibility of Graphical User Interface (GUI)

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Support for Windows 2003 Server R2

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Support for Windows Vista

NOTE:  Automated updates are not supported on Windows Vista.

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Login and password encryption in CAD-BE and IP Phone Agent

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Configurable support for Cisco Unified Communications Manager-based call 
silent monitoring via an IP phone instead of CAD-based (desktop or server) 
monitoring.

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Streamlined configuration setup during installation 

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Integration of configuration of the CAD Services LDAP database and the 
Recording and Statistics Service database

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Support for Microsoft Simple Network Management Protocol (SNMP)

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Improved serviceability with enhanced logging message content

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Support for exporting and importing workflow actions