Cisco Cisco Agent Desktop 8.5 Guia Da Instalação
CAD Configuration Setup Utility
March 31, 2014
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For more information about user roles in Unified CM, refer to the “Roles and User
Groups” section of the Cisco Unified Communications Manager System Guide. For
more information on the JTAPI user for Unified CM, refer to the “How to Configure
Users for the Phones, the Unified CM PG, and Unified IP IVR” section of the Installation
and Configuration Guide Cisco Unified Contact Center Enterprise. These documents
are available on the Cisco website (www.cisco.com).
Groups” section of the Cisco Unified Communications Manager System Guide. For
more information on the JTAPI user for Unified CM, refer to the “How to Configure
Users for the Phones, the Unified CM PG, and Unified IP IVR” section of the Installation
and Configuration Guide Cisco Unified Contact Center Enterprise. These documents
are available on the Cisco website (www.cisco.com).
NOTE: If you change these settings after initial setup, you must
restart the Sync service and the VoIP Monitor service to ensure that
the change is registered with them properly.
restart the Sync service and the VoIP Monitor service to ensure that
the change is registered with them properly.