Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Actions
June 2007
133
www.w3.org
.
NOTE: Keep in mind that a URL, including arguments, is limited by
the HTTP service to a maximum of 2075 characters. If you create an
HTTP action that results in a URL longer than that, it will not work
correctly.
the HTTP service to a maximum of 2075 characters. If you create an
HTTP action that results in a URL longer than that, it will not work
correctly.
To set up an HTTP action:
1. Set up a new action. See
The Select Action window appears.
Select the HTTP Action tab, and then click New.
).
2. Complete the HTTP Actions Setup dialog box as follows:
Field
Description
Action Name
Enter a name for the new action.
Protocol
Select the protocol to be used by the browser: http
(default) or https.
(default) or https.
Method
Select the http method to be used by the browser: GET
(default, CAD and CAD-BE agents) or POST (CAD agents
only).
(default, CAD and CAD-BE agents) or POST (CAD agents
only).
Host
Enter the host name or IP address of the website. Do not
include the http or https prefix.
include the http or https prefix.
Port
Enter the port (0–65535) that the host is listening on
(for http the default is 80; for https, the default is 443).
(for http the default is 80; for https, the default is 443).
Path
Enter the path portion of the URL (optional). Default is
blank. Do not include a leading slash.
blank. Do not include a leading slash.
Browser Tab
Select the browser tab in which you want the action
results to be displayed. (For CAD-BE agents there is only
1 tab available so this field is not present.)
results to be displayed. (For CAD-BE agents there is only
1 tab available so this field is not present.)
If the tab you select is removed later, the action will be
displayed in the first tab (ordinarily reserved for
supervisor page push).
displayed in the first tab (ordinarily reserved for
supervisor page push).