Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
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Cisco Desktop Administrator User Guide
144
June 2007
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mouse clicks and movements, because the macro recorder does not record
them.
them.
Use keyboard shortcut keys instead to perform actions in the application.
NOTE: When a macro is executed, it can be impacted by the current
keyboard settings of the client PC. Care should be taken to ensure
that keyboard settings, such as Caps Lock, are not inadvertently left
on. Agents should also be cautioned not to enter keystrokes while a
macro is running, since that can also affect the macro.
keyboard settings of the client PC. Care should be taken to ensure
that keyboard settings, such as Caps Lock, are not inadvertently left
on. Agents should also be cautioned not to enter keystrokes while a
macro is running, since that can also affect the macro.
Shortcut keys are indicated by an underlined letter in the button name, field name, or
description. You press Alt, Ctrl, or Shift plus the underlined letter to perform the
action. For instance:
description. You press Alt, Ctrl, or Shift plus the underlined letter to perform the
action. For instance:
In this case, pressing Alt-E clicks the Edit button.
The exact keystrokes for a keyboard shortcut are listed in the application’s menu. For
instance, in Microsoft Word, to find out what the shortcut is to save a document,
choose File from the menu bar. On the drop-down menu the Save option is followed by
its shortcut, Ctrl-S.
instance, in Microsoft Word, to find out what the shortcut is to save a document,
choose File from the menu bar. On the drop-down menu the Save option is followed by
its shortcut, Ctrl-S.
Common Windows shortcut keys are:
Shortcut Key
Description
Esc
Cancels an action.
Enter
Clicks OK or the default button in a dialog box. (Default buttons
have a heavier border surrounding them.)
have a heavier border surrounding them.)
Ctrl-A
Selects all text.
Ctrl-C
Copies selected text to the clipboard.
Ctrl-P
Prints the document.
Ctrl-S
Saves the document.
Ctrl-V
Pastes text into the window at the cursor position.
Ctrl-X
Cuts selected text to the clipboard.