Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Cisco Desktop Administrator User Guide 7.1
22
November 2006
IP IVR Window
Figure 7.
IP IVR window.
Enter the host name or IP address of the IP IVR.
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If you have only one IP IVR, enter the information in the Side A section.
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If you are also using a redundant IP IVR in a duplexed environment, enter the
location of the redundant IP IVR in the Side B section.
location of the redundant IP IVR in the Side B section.