Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador

6. Use your mouse to maximize the Advanced Find dialog box and begin typing 

the following macro keystrokes; the Macro Recorder records your keystrokes.

NOTE:  You must add a delay at the beginning of the macro. See “Macro 
Text” below.

7. Once you have finished recording the macro, press the macro hot key to 

bring up the Macro Recording Suspended dialog box, and then click End 
Recording.

8. To test your macro, click Playback.

9. Once you are satisfied with the macro, click OK to save it and add it to the list 

of available macros that can be selected as actions.

10. Select the new macro and click OK.

The Voice Contact Work Flow window appears. Notice that the macro has 
been added to the list of actions for the selected rule and event.

The following text appears in the Macro Editor dialog box:

[DELAY] 1500

[APPLICATION:RCTRL_RENWND32=ADVANCED FIND]

[ALT] F

C

ALT-F

Access the File menu

C

Close the Advanced Find dialog box

Press F2 (or whichever key 
has been set up as the 
macro hot key)

Pause macro recording and bring up the 
Macro Recording Suspended dialog box